Refund Policy
Our Commitment
At Mentoro.pro, we strive to provide the best learning experience possible. If you're not satisfied with our service, we offer a straightforward refund policy.
Subscription Refunds
We offer a 14-day money-back guarantee for all new subscriptions. If you're not satisfied with our service within the first 14 days of your subscription, you can request a full refund.
To request a refund, please contact our support team at support@mentoro.pro with your account details and reason for the refund request.
Refund Process
- Contact our support team within 14 days of your subscription
- Provide your account details and reason for the refund
- Our team will review your request within 2 business days
- If approved, the refund will be processed to your original payment method
- Refunds typically appear in your account within 5-10 business days
Non-Refundable Items
The following are not eligible for refunds:
- Subscriptions after the 14-day refund period
- Custom course development services
- Enterprise plan customizations
- Any services marked as non-refundable at purchase
support@mentoro.pro